This Privacy Policy explains how we collect, use, and protect personal information when you use the EZ Plan Excel add-in (the “Service”). This policy applies solely to the Service provided through the add-in and not to any related websites.
- Introduction
EZ Plan is committed to safeguarding your privacy. This policy outlines the types of information we collect, how we use it, and the measures we take to ensure its security. By using the Service, you agree to the collection and use of your information as described herein.
- Information We Collect
Personal Information:
- When you use the Service, you may provide personal details such as your name, email address, and contact information.
- This information is used to register your account, provide customer support, and communicate important updates.
Usage Data:
- We automatically collect information about your interactions with the Service, including feature usage, configuration settings, and error logs.
- Technical data such as IP addresses, device information, and browser type is also collected to ensure proper functionality and security.
- How We Use Your Information
We use your information to:
- Provide and Improve the Service: Deliver the add-in’s functionalities and continuously enhance the user experience.
- Customer Support and Communication: Respond to your inquiries, send service updates, and inform you about new features or changes.
- Analyze and Monitor Usage: Understand how the Service is used to improve performance and resolve issues.
- Data Sharing and Third Parties
- Service Providers: We may share your data with trusted third-party providers that help operate, maintain, and improve the Service. These providers are contractually obligated to safeguard your information and use it only for the specified purposes.
- Legal Requirements: Your information may be disclosed if required by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets. In such cases, we will take steps to ensure that your privacy remains protected.
- Data Security
We implement robust technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. Despite our efforts, no method of transmission over the Internet is entirely secure; however, we strive to use commercially acceptable means to protect your data.
- Data Retention
Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. When your data is no longer needed, we will securely dispose of or anonymize it.
- Your Rights and Choices
You have the right to:
- Access and Correct: Request access to your personal data and ask for corrections if necessary.
- Deletion: Request that we delete your personal information, subject to any legal obligations.
- Restrict Processing: Request a limitation on how we process your data.
- Data Portability: Request a copy of your information in a structured, machine-readable format.
- Withdraw Consent: You may withdraw your consent to data processing at any time, which will not affect the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact us using the details provided below.
- Cookies and Tracking Technologies
The EZ Plan add-in may use cookies and similar tracking technologies to enhance functionality and improve the Service. You can control the use of cookies through your browser settings, though disabling cookies might affect some features of the Service.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted within the Service, and significant changes may be communicated via email. Your continued use of the Service after any modifications constitutes your acceptance of the updated policy.
- Contact Information
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:
- Email: contact@tcdata.vn
- Address: Floor 9, Victory Tower, 12 Tan Trao, Tan Phu Ward, District 7, Ho Chi Minh City, Vietnam